Blog from March, 2020

Dear University Instructors,

Coaches from the Faculty Evaluation and Coaching Department are available to assist you throughout the Spring semester. You can find support for technical or instructional problems in Zoom or the LMS in several places:


I. Live Trainings in Zoom

Coaches will be available live to answer questions every day, Monday through Friday

10:00 a.m. and 2:00 p.m. PST

The room will close 15 minutes after the hour if there are no participants at that time.

Frequent questions:

grading, messaging, refining demos, video critiques, working with groups of students

II. One-on-One Support

You may schedule time with a coach for personal, one-on-one support. Coaches have access to Zoom and the LMS Class Discussion so they can see your classroom and view things from a student or a teacher perspective.

Schedule a one-on-one by sending an email to

III. Online Resources

Faculty Evaluation and Coaching Website

Zoom Frequently Asked Questions

Tips & Tricks for Teaching in Zoom and the LMS

Tips for Improving your home WiFi


Faculty Evaluation and Coaching

Dear Onsite Faculty,

We are writing to let you know that individualized support is now available from Faculty Evaluation and Coaching staff to help you teach your classes using Zoom. We are ready to jump in to provide one-on-one assistance to enable you to feel more confident using Zoom. 

We encourage you to attend a group training first (see schedule below), and then if you would like to request additional support, please email with your name, department, email address and phone number.

Here are some of the things we can help you with:

  • Provide practice with a coach in hosting and managing a Zoom meeting--before you host your own class.
  • Review how to present visuals, slideshows, videos, demos with screen sharing.
  • Review how to manage the class, such as, avoiding having student interruption issues, muting participants, selecting views, etc.
  • How to post material in the LMS online course, such as assignment guidelines, reference images and links.
  • Review where to post your Meeting ID (Meeting Room link).
  • Go over how students are to find the meeting address, post their assignments in the Discussion area and where students can go to for technical help—to prepare in the case questions come up from students
  • Review and troubleshoot typical technical issues that may come up.

If you haven't yet participated in one of the group trainings, here is the schedule for the remainder of the week.  Please use this meeting link at any of the times below:

Thursday, March 12    10:00am and 6:00pm

Friday, March 13          2:00pm

Please contact us as soon as possible! We look forward to helping you and are committed to your success.

Faculty Evaluation and Coaching

(warning) Updated Information for meeting attendance. (warning)

Please see use this new link for attending the rest of the meetings this week:

Wednesday, March 11       10:00am and 2:00pm

Thursday, March 12           10:00am and 6:00pm

Friday, March 13                 2:00pm

Recordings will be posted on the Teacher Training Workshops page as soon as they're available.


To provide training in Zoom, Kevin Koczela and staff from Faculty Evaluation and Coaching will be offering live trainings starting Tuesday afternoon. The training will walk instructors through setting up and managing a Zoom classroom. To access the meeting, use this link:

Tuesday, March 10             3:00pm and 6:00pm

Wednesday, March 11       10:00am and 2:00pm

Thursday, March 12           10:00am and 6:00pm

Friday, March 13                 2:00pm

A training session on setting up your Zoom Classroom is available for on-demand viewing, please use this link:

Live sessions of the training are also still taking place.  To access the meetings, use this link at any of the times below:

Wednesday, March 11       10:00am and 2:00pm

 Thursday, March 12           10:00am and 6:00pm

 Friday, March 13                 2:00pm

Faculty Evaluation and Coaching